FAQs Archives - CreateAbility Inc https://www.createabilityinc.com/support/category/faqs/ Enabling Technology for People With Intellectual Disabilities, Traumatic Brain Injuries, Autism and Dementia Tue, 17 Aug 2021 14:07:46 +0000 en-US hourly 1 https://wordpress.org/?v=6.3.2 https://www.createabilityinc.com/wp-content/uploads/2018/02/favicon.png FAQs Archives - CreateAbility Inc https://www.createabilityinc.com/support/category/faqs/ 32 32 How Do I Get to MeMinder Settings? https://www.createabilityinc.com/support/how-do-i-get-to-meminder-settings/ Fri, 02 Apr 2021 16:02:58 +0000 https://www.createabilityinc.com/?post_type=epkb_post_type_1&p=3046 Log into MeMinder If you are in the Talking Pictures View (the interface that the person-served uses: Press and hold the MeMinder logo for 3 seconds to unlock the settings icon, then click the settings icon. If you are in the caregiver’s view, press the settings icon at the top of the page and be...

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Log into MeMinder

If you are in the Talking Pictures View (the interface that the person-served uses:

Press and hold the MeMinder logo for 3 seconds to unlock the settings icon, then click the settings icon.

If you are in the caregiver’s view, press the settings icon at the top of the page and be sure to re-enable Talking Pictures View in the settings for the person you serve when you are finished configuring MeMinder.

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Getting Started With Avatalk https://www.createabilityinc.com/support/avatalk/ Mon, 09 Nov 2020 18:56:46 +0000 https://www.createabilityinc.com/knowledge-base/additional-resources/ Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Id eu nisl nunc mi. Sed nisi lacus sed viverra tellus in hac habitasse platea. Quam elementum pulvinar etiam non quam lacus suspendisse faucibus. Eleifend donec pretium vulputate sapien nec.

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Avatalk is a fun and non-intrusive avatar-led communication tool for android tablets that helps you stay informed between visits.

With Avatalk, you can use the messaging app Telegram to send accessible messages to the people you support.

A diverse roster of digital avatar assistants can serve the message to the recipient so that they can reply as easily as tapping a button on their tablet device screen.

To start using Avatalk you will need:

  1. A CreateAbility BEAM account from BEAM.CARE
  2. A Telegram account for the support professional, and
  3. An Android tablet device with a copy of Avatalk installed for the person-served

Let’s Get Started:

Login or Create a BEAM.CARE Account

Avatalk integrates with CreateAbility’s cloud platform BEAM.CARE.

If you have a BEAM account:

  • Log in, and
  • Select the system of the person you want to connect to Avatalk

If you don’t have an account yet

  • Press Click Here to Rename System, choose an appropriate name for the system, like the nickname of the person you’re supporting, and confirm.
  • BEAM will automatically take you to your new system page.

Get Avatalk for Android

Avatalk is currently is not currently available in app stores. You can acquire a demo unit or install Avatalk to any android tablet by contacting us at:

317-728-6670 or info@createabilityinc.com

  • If you have an APK file, go here for installation instructions.
  • If you received a device from us, its configured to work out-of-the-box and you can start using Telegram with Avatalk.

Start the Avatalk App

  • Open the Avatalk app from your home screen or app drawer
  • Avatalk will requesta Login ID when the app starts

Copy the System Login Code From the BEAM URL Into the Avatalk App

  • When you’ve navigated to the BEAM system you want to be associated with Avatalk, enter 15 character login ID from the URL into the Login ID prompt in the Avatalk App.
  • The app will confirm that Avatalk is ready to use for the person you serve by saying “Thank you for using Avatalk”.

Setup Telegram

Avatalk takes advantage of the Telegram open-source messaging platform to bring support professionals one of the best modern chat experiences while providing us the tools that make Avatalk uniquely functional.

Do not install Telegram on the device of the person-served. Download Telegram to any device for free with any of the following links:

Install telegram on your preferred device and follow the onboarding instructions.

Connect with the Avatalk Bot on Telegram

  • Once you’ve completed setting up Telegram, press the global search text input field.
  • Enter @AvatalkBot
  • Select the bot and hit Start
  • The Avatalk bot will guide you through adding the person you serve to the telegram chat with the /connectuser command
  • Type /connectuser <avatalkuserid> into the chat text field of AvatalkBot
  • Replace <avatalkuserid> with the Login ID of the person you serve from the BEAM.CARE URL

AvatalkBot will let you know if you added the person successfully.

Using Avatalk

  • In Telegram, compose a message you’d like to send, along with the answers you want the person you serve to choose from.
  • You can do this by preceding each answer with a vertical bar symbol on your keyboard (usually above the enter button on standard keyboards).
  • The format should look like this:
    Hi Matthew, How are you feeling today? |Great |Good |Fine |Bad
  • The person will receive the message on the tablet and can press any of the responses. When the person responds, it will show up in your chat window!
  • If you don’t enter any answers for the person to choose, Avatalk will default to Yes and No options being presented to the person you serve.
  • The person-served can see who is sending a message on their Avatalk interface.

Creating a Circle of Care

  • You can create a group chat to act as a Circle of Care for the person you’re supporting by using the Group Chat Feature in Telegram.
  • People in the Circle of Care must have Telegram (This does NOT include the person-served).
  • In Telegram, go to the menu and press New Group.
  • Add other Telegram members to your Circle of Care.
  • Give the Circle of Care chat group an appropriate name. Telegram will notify all members that they’ve been added to the group.
  • Everyone in the Circle of Care can now communicate with each other.
    • All communications will be visible to all members of the group

Changing Avatars or Users

You can change the avatar or Login ID any time by pressing the gear icon at the top-right of the screen when the picture slideshow is running in the Avatalk app.

Additional Accessibility

Button Choices in the Avatalk app can be read aloud by the Avatar by selecting the checkbox Speak Button Choices When Tapped

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Using Flourish 1.0 https://www.createabilityinc.com/support/3-conclusion/ Mon, 09 Nov 2020 18:56:46 +0000 https://www.createabilityinc.com/knowledge-base/3-conclusion/ Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Id eu nisl nunc mi. Sed nisi lacus sed viverra tellus in hac habitasse platea. Quam elementum pulvinar etiam non quam lacus suspendisse faucibus. Eleifend donec pretium vulputate sapien nec.

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This app version is deprecated. Update to Flourish 2.0 and start here for the best Flourish experience

Restoring Plans in Flourish

With Flourish and it’s cloud component BEAM.CARE, you can back-up the person-centered plans you create so that you can access and edit them from anywhere you have a mobile device and the Flourish app.

To restore or back-up a plan:

  • Open Flourish on the device of the person you’re supporting
  • Press the app settings link at the bottom of the splash screen with the Flourish logo.
  • In the field labeled User Code, enter the unique code issued to you CreateAbility Inc. or your organization.
  • Next, Press Restore.
  • And finally, press Save. Flourish will restart with the restored plan data.
  • If you want to perform a back-up or restore from the plan section of Flourish, you can access the settings page by pressing and holding the header in any of the plan sections and pressing APP SETTINGS in the appearing popover widget at the bottom of the page.

You can also edit your plan panels by pressing the EDIT button directly above app settings.

Remotely editing a Flourish Person-Centered Plan on a client’s device.

  • Navigate to GIRDER.BEAM.CARE
  • Log in with your Girder credentials.
  • Select the system of the person you support.
  • Press Configure Plan in the dark menu area.
  • Scroll to the bottom of the Configure Plan page and press the Flourish Versions button
  • You can press each entry of this page to view and edit current plans, or view or restore previous plans. Next time the Flourish user starts the app, they will be notified of new data.

Creating printable Flourish plans

Press Generate Flourish PDF in the menu area of GIRDER.BEAM.CARE

A download will automatically start, or you browser may open the PDF at which point you can save it to your device or share it with others.

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How Do I Get My CreateAbility App? https://www.createabilityinc.com/support/install-app/ Mon, 09 Nov 2020 18:56:46 +0000 https://www.createabilityinc.com/knowledge-base/1-overview/ How to locate and install your CreateAbility app on any device

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Google Play Store

You can download CreateAbility apps on your Android device from the Google Play Store here: CreateAbility in the Google Play Store

Apple’s App Store

For iOS and iPadOS users: You can download CreateAbility apps from the App Store here: CreateAbility in Apple’s App Store

Amazon’s App Store

For Kindle Users or Android users with the Amazon App Store, you can download MeMinder through Amazon’s App Store with this link:
Amazon’s App Store

Sideloading (Android & Kindle Users)

CreateAbility’s apps can be installed via a process often referred to as “sideloading”. Sideloading Android apps bypasses a device’s default app store, where applications are traditionally downloaded and installed from.
While slightly more complicated to perform, sideloading our apps affords more flexibility for deploying our technologies on a more accessible range of devices. 

  • To start, locate the APK file for your CreateAbility product.
    • An APK is an Android Package, a file that contains everything needed to install and run an Android app.
    • An APK will be provided to you via e-mail from a CreateAbility team member.
    • If you’re unable to locate your APK, contact us and we’ll send you one ASAP.
  • Turn on your Android device
  • Connect your Android device into a Windows PC or Mac via the provided USB to Micro USB ConnectorMac Users: Your Android device will appear on the desktop. You will need to install Android File Transfer, a free application, to complete the USB transfer. To download Android File Transfer, go to https://www.android.com/filetransfer.
  • On the home screen of your Android device, drag your finger down from the top edge of the screen to access your notification tray
  • Find and select the system notification that says “Tap for other USB options”
  • Press “Transfer Files”
  • On your computer, open your file explorer by pressing Windows Key + E or Command + Shift + C for Mac Users
  • Click on the Android device’s directory, double-click “Internal Storage” then open the “Download” folder.
  • Drag and drop the APK into the Android device’s “Download” folder
  • Once the APK is transferred to the download folder, disconnect the cable from your Android device.
  • On your Android device, open ‘Docs’ or ‘Files’ app from the home screen and select the ‘LOCAL STORAGE’ tab
  • You will see that the APK has appeared in the download folder of your Android device.
  • Press on the APK to launch the APK installer
  • You may see a prompt that says “For security, your tablet is set to block the installation of apps obtained from unknown sources.”
  • On the prompt, press the SETTINGS button, which will take you to Security & Privacy settings page.
  • Press the entry that says “Apps from Unknown Sources” so that the toggle switch is on, and press “OK” on the proceeding warning dialogue.
  • Press the back button in the top left to return to “Docs” or “Files”
  • Press on the APK again
  • Press “Install”
  • Once install has completed, press “OPEN”

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Creating Items In BEAM for MeMinder https://www.createabilityinc.com/support/create-items-beam/ Mon, 09 Nov 2020 18:56:46 +0000 https://www.createabilityinc.com/knowledge-base/2-next-steps/ Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Id eu nisl nunc mi. Sed nisi lacus sed viverra tellus in hac habitasse platea. Quam elementum pulvinar etiam non quam lacus suspendisse faucibus. Eleifend donec pretium vulputate sapien nec.

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Adding new items in BEAM

A key part of managing MeMinder is adding and configuring list items for the person you support

To add new items:

  • On any browser, log in to BEAM.CARE with your MeMinder login credentials
  • Choose or create the system you wish to add tasks to
  • Click “Select Items” on the left-hand side of the page
  • Click the checkboxes for any premade tasks you’d like to use from the “PERSONAL CARE”, “VOCATIONAL” or “EDUCATIONAL” tabs, or create your own tasks in the “CUSTOM ITEMS” tab.

Items you select are added to the “Configure Plan” section of BEAM, and will not appear in MeMinder until you add them to the Personal List from the “Configure Plan” section of BEAM

  • Press “Configure Plan” on the menu panel to set-up notifications, and configure days of the week you would like the tasks to appear in MeMinder.
    When you’re satisfied, click “Add” under the “Add to PL” column.
  • Once you’ve clicked the blue “Add”, that item will appear in the Personal List, and consequently on the MeMinder app.

Ordering items in the MeMinder App

Once you’ve added tasks to the personal list, you’ll want to order those tasks on your tablet in MeMinder.

  • First, press and hold the MeMinder logo for 3 seconds to unlock the settings icon, then click the settings icon.
  • In the settings, uncheck “Show Talking Pictures View” and press the green check mark in the uppermost right hand corner to enter the caregiver’s list view.
  • Determine what order you’d like the tasks to appear, and swipe left on the task you would like to appear first. Press the edit icon.
  • To make the task appear first, select the leftmost color group, green.

Note: “PRE” tasks will hide all subsequent tasks from your student until they mark the PRE tasks as completed. “POST” tasks will remain hidden until all preceding tasks are marked as completed.

  • If there are related tasks that you want to appear directly after your first task, mark those the same color, in the order you want them to appear.
  • To make the next task or group of tasks appear after the green tasks, mark them as blue, then orange, etc.
  •  To reorder tasks of the same color group, re-designate them the same color in the order you want them to appear.

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How Do I Add Custom Media & Sequences to MeMinder List Items? https://www.createabilityinc.com/support/customize-media-sequences/ Mon, 09 Nov 2020 18:56:46 +0000 https://www.createabilityinc.com/knowledge-base/about-kb-add-ons/ Learn how to customize MeMinder lists with media, timers, and detailed task sequences.

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Creating and Customizing Media in MeMinder

MeMinder gives you the ability to add custom media to tasks and sequences.

  • Open MeMinder and log in.
  • Press and hold the MeMinder logo for 3 seconds to unlock the settings icon, then click the settings icon.

  • Uncheck Show Talking Pictures View and press the green checkmark in the top-right of the settings menu to view a customizable version of your list

  • Slide left and press the blue edit button on a list item you want to add custom media to.

  • You can press the buttons at the bottom of the screen for the following functions:
    • Image: Press the green image icon to use an image already on your device.
    • Camera: Press the teal camera button to use the device’s camera to take a photograph.
    • Take Video:  Press the video camera icon to record a video for that task.
      • Talk while filming to provide instruction to supplement the task, as the text-to-speech feature is not used for tasks with videos.
      • Systems with a lot of large videos may run into device limitations:
      • Some low-end Android devices, such as the Amazon Fire 7 lack sufficient computing power to handle many large videos, and could crash.
    • Video File:  Press the orange video file icon to add a video already on the device to your task.
      • The video should have spoken or captioned instructions since it will override the text-to-speech for the task.
      • Systems with a lot of large videos may run into device limitations:
      • Some low-end Android devices, such as the Amazon Fire 7 lack sufficient computing power to handle many large videos, and could crash.
    • Audio Record:  You can press this button to add an audio recording to your task.
      • Be explicit when recording prompts, as this will also override text-to-speech for the task.

Creating and customizing sequences in MeMinder

MeMinder gives you the ability to create sequences for tasks. Sequences are smaller sub-steps that provide more instruction for a single task. To create a sequence:

  • Press the sequence icon; the icon looks like a grey stack of cards with a plus sign.Pressing the sequence button will take you to the sequence editor as shown here:

  • From this screen, you can customize the start and end messages for the task sequence, or press the blue New Step icon.
  • From here, you can input the instructions for the sequence step and insert an image file or take a photo with the device.

  • You can also add a timer that will remind the user to continue with their task. The timer can be set in increments of 15 seconds, for a maximum value of 30 minutes.
  • Once you’ve configured the sequence step to your liking, hit the green checkmark button in the top-right of the screen. This will take you back to the sequence editor screen

  • Now you can create multiple steps and 1.) Edit them 2.) Delete them, or 3.) Reorder them by pressing on the step you want to move and then pressing the arrows in the corresponding direction.

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